Privacy Policy

1. Information we collect

We collect information in the following ways:

• Information you provide: when you contact us, you may provide your name, email address, phone number, company or project name, and message content.
• Basic technical data: your browser type, device information, approximate location (derived from IP), and page interactions necessary to deliver the site securely and reliably.
• Cookie preferences: your choice to accept or reject non-essential cookies is stored so we can respect your preference.

2. How we use your information

We use personal data for the purposes below:

• To respond to inquiries and provide requested information about our services.
• To schedule calls, workshops, and project discussions.
• To protect the security and integrity of our website and prevent abuse.
• To improve site content and usability when optional analytics are enabled by your consent.

3. Legal bases for processing

Under UK GDPR, our legal bases depend on the activity:

• Consent: for non-essential cookies and optional analytics, where used.
• Legitimate interests: to operate and secure the website, prevent fraud, and respond to inquiries in a professional manner, balanced against your rights.
• Contract: where processing is necessary to take steps at your request before entering into a contract or to perform a contract for services.
• Legal obligation: if required to comply with applicable laws.

4. Cookies and similar technologies

We use:

• Essential cookies: required for core site functionality, security, and remembering your cookie choice.
• Optional analytics cookies: used only if you choose to accept non-essential cookies. These help us understand which pages are useful and how to improve navigation.

You can accept or reject non-essential cookies using the cookie panel shown on the website. Your preference is stored for up to 12 months unless you clear your browser cookies.

5. Sharing of personal data

We do not sell your personal data. We may share data with service providers that help us operate the website or deliver services, such as email providers or hosting providers, under contractual confidentiality and data protection obligations.

6. International transfers

If we use suppliers located outside the UK, we will take steps to protect your data, such as relying on adequacy regulations or appropriate safeguards like standard contractual clauses where required.

7. Data retention

We keep personal data only for as long as necessary for the purpose collected:

• Contact requests: typically up to 24 months after the last interaction, unless a longer period is needed to manage ongoing services or legal obligations.
• Cookie preference record: up to 12 months.

8. Your rights

Depending on your circumstances, you may have rights including access, correction, deletion, restriction, objection, and data portability. You also have the right to withdraw consent for non-essential cookies at any time by changing your cookie preference.

To exercise your rights, contact us at [email protected]. We may need to verify your identity before fulfilling a request.

9. Security

We use reasonable technical and organisational measures to protect personal data. No method of transmission or storage is completely secure, but we work to reduce risk through access controls and good operational practice.

10. Complaints

If you have concerns, please contact us first so we can help. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

11. Changes to this policy

We may update this policy to reflect changes in our practices or legal requirements. We will update the effective date at the top of this page.